Can I use my existing handset?

Most phone handsets should be compatible with the Ooma Telo device that will be installed in your home. Depending on the wiring in your home, you may also be able to connect your Ooma device right into an existing phone jack and connect multiple existing phones at once.

Will my phone work if my power is out?

You won’t be able to make or receive calls on the Ooma Telo during a power outage. However, if you have a cell phone, you can configure the “Call forward on Internet outage” feature to ring another phone number until power is restored. You can also download the Ooma app and have answer calls directly […]

How do I change the name of my Wi-Fi network (SSID)?

We’re working on an update to your GCET account page that will allow you to change the name of your Wi-Fi network with the click of a button. In the meantime, if you need to change it right away, give us a call and we can change it for you.

How do I change the password on my Wi-Fi?

We’re working on an update to your GCET account page that will allow you to change your Wi-Fi password with the click of a button. In the meantime, if you need to change it right away, give us a call and we can change it for you.

My gateway has two wireless networks – should I use 2G or 5G?

By design, your GCET wireless gateway broadcasts two wireless networks (SSIDs): 5Ghz: Most newer devices will support 5G, which will provide you the fastest speeds over wireless. The higher frequency means that you may not get the same coverage range, in which case switching over to 2.4Ghz may be the better option. 2.4Ghz: An older, […]

How do I know if I’m a robot or not?

It depends. We’re big fans of the Voight Kampff Test, though there’s certainly an argument for more classic approaches like the Turing Test. Alternately, just ask yourself: how do you feel?

Will my devices be able to connect to GCET’s WiFi?

Our wireless gateway broadcasts 802.11b/g/n and 802.11a/n/ac. In other words, pretty much any Wi-Fi capable device will be supported, however older devices may be limited to slower speeds due to individual hardware limitations.

GCET Basics

What is GCET? GCET is a public organization called a Municipal Light Plant that provides Internet, Streaming TV and Phone services to the citizens of Greenfield, MA.  It is owned by the citizens of Greenfield and governed by a Board of Commissioners that provide oversight for GCET as mandated by the Governor and Massachusetts State […]