Monthly service charges for phone service is only $12.95 plus taxes and fees. You’ll also need to make a one-time purchase of a compatible Ooma device: Ooma Telo – $20.00 plus tax – The Ooma Telo device which will allow you to connect an existing handset. Ooma Linx – $20.00 plus tax – A Linx […]
Nope! Just like our internet service, GCET bills for phone service on a monthly basis, which means you are free to change or cancel your service at any time.
Yes! Porting your number is a free and pretty easy process. After the installation, you’ll have a temporary phone number assigned to your new Ooma phone by default. If you’d like to port over your old number, give us a call and we’ll help walk you through the porting process. Please note it may take […]
Most phone handsets should be compatible with the Ooma Telo device that will be installed in your home. Depending on the wiring in your home, you may also be able to connect your Ooma device right into an existing phone jack and connect multiple existing phones at once.
You won’t be able to make or receive calls on the Ooma Telo during a power outage. However, if you have a cell phone, you can configure the “Call forward on Internet outage” feature to ring another phone number until power is restored. You can also download the Ooma app and have answer calls directly […]
We’re working on an update to your GCET account page that will allow you to change the name of your Wi-Fi network with the click of a button. In the meantime, if you need to change it right away, give us a call and we can change it for you.
We’re working on an update to your GCET account page that will allow you to change your Wi-Fi password with the click of a button. In the meantime, if you need to change it right away, give us a call and we can change it for you.
We schedule our installations for a four-hour window from 8AM-12PM or 12PM-4PM, Monday through Friday, but most of our installations are no more than 90 minutes.
Our wireless gateway broadcasts 802.11b/g/n and 802.11a/n/ac. In other words, pretty much any Wi-Fi capable device will be supported.
By design, your GCET wireless gateway broadcasts two wireless networks (SSIDs): 5Ghz: Most newer devices will support 5G, which will provide you the fastest speeds over wireless. The higher frequency means that you may not get the same coverage range, in which case switching over to 2.4Ghz may be the better option. 2.4Ghz: An older, […]